Presents Website

 

 

 

DELIVERY COSTS

 

UK DELIVERY*

 

Standard Delivery – £3.95

Please allow 3-5 working days for your order*

 

Orders over £150 – Free Standard Delivery

Please allow 3-5 working days for your order*

 

Express Delivery – £5.95

Please allow 1-2 working days for your order*

 

 

*Channel Islands: European delivery charges apply

*Please allow for an extra 3-5 working days for all engraved orders.

*Please allow up to 14 days for delivery of any furniture.

 

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EU DELIVERY

 

1. Standard Delivery – £25
Please allow 5-10 working days for your order*

2. Express Delivery – £50

 

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WORLDWIDE DELIVERY

 

Once placing your order, we will be in contact regarding delivery costs.

For enquiries regarding the cost of shipping worldwide, please email [email protected]

 

VAT will be automatically deducted on orders delivered to countries outside the EU.
LINLEY is not responsible for any import duties payable, but we may be able to advise on the likely costs; please email [email protected].

 

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All parcels are dispatched with Parcelforce.

 

For your security, Parcelforce will require a signature upon delivery. Please kindly ensure that there will be someone to sign for the parcel at the delivery address. In the event that no one is available to sign, Parcelforce will leave a card for you to arrange a collection from your local post office. Parcelforce delivery Monday to Friday, 7am – 5.30pm.

 

Delivery to APO/BFPO and PO BOX addresses are not currently available.

 

We are unable to accept responsibility for customs and handling charges levied by authorities in the country of destination.

 

When your order is dispatched you will receive a confirmation email, including an Order tracking reference to use on the Parcelforce website.

 

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Special delivery requests

 

Please email [email protected]. A signature is required on all deliveries, so we are unable to leave packages in a secure place.

 

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Faulty or Incorrect items

Please inform as soon as possible by sending an email to [email protected], stating your order reference.

 

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Returns & refunds

 

You may return goods for a full refund at any time up until 30 days after the day you receive the order.

 

Please inform us by sending an email to [email protected], stating your order reference. You must return the goods to us in the same condition in which you received them and at your own cost and risk. Goods can also be returned to either our Belgravia or Burlington Arcade stores.

 

Engraved, personalised or special order items are non-refundable.

 

Refunds will be processed within 5 working days, to the same card used to pay for your purchase. Unless goods are Faulty or Incorrect, you will be responsible for the cost of returning the goods to us.

 

 

 

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