Delivery & Returns Delivery & Returns

UK Delivery Costs

MAINLAND UK

Express Delivery (Free Over £150) – £4.95

Please allow 1-2 working days*

Click & Collect in Store – Free

SCOTTISH HIGHLANDS & ISLANDS

Accessories – £9.95

Please allow 2-3 working days*

Furniture – £250

Please allow 10-15 working days*

N. IRELAND, JERSEY, GUERNSEY, ISLE OF MAN & ISLES OF SCILLY

Accessories – £9.95

Please allow 2-3 working days*

Furniture – £250

Please allow 10-15 working days*

Rest Of World Delivery

As each item is unique and has different needs when it comes to shipping, the sum will be calculated at checkout.

VAT will be automatically deducted on orders delivered to countries outside the EU.

LINLEY is not responsible for any import duties payable, but we may be able to advise on the likely costs.

For enquiries regarding the cost of shipping worldwide, please email [email protected]

Courier

For security we require a signature upon delivery. Please kindly ensure that there will be someone to sign for the parcel at the delivery address. In the event that no one is available to sign, the courier will leave a card for you to arrange a collection from your local post office.

We are unable to accept responsibility for customs and handling charges levied by authorities in the country of destination.

When your order is dispatched you will receive a confirmation email containing an order tracking reference.

Returns & Refunds

If you are not completely satisfied with any of the items purchased, you can return them within 30 days of receiving the order, for a full refund or exchange*.

You must return the goods to us in the same condition in which you received them and at your own cost and risk.

Items can be returned to either our Belgravia Showroom or Burlington Arcade stores, or sent to the following address;
David LINLEY Online Returns, Unit 9 Waterway Business Park, Swallowfield Way, Hayes, Middlesex, UB3 1EY

Refunds will be processed within 5 working days, to the same card used to pay for your purchase.

*Please note that bespoke & personalised items can only be returned if they are faulty.