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Ordering online from LINLEY

DELIVERY
& RETURNS

Our delivery charges, timings and refunds procedures for online orders.

UK delivery

STANDARD DELIVERY £7

Please allow 3-5 working days for your order.

EXPRESS DELIVERY £12

Please allow 1-2 working days for your order (order before 12pm for next day delivery).

SAME DAY DELIVERY (within London, Monday - Friday) £30

COLLECT IN STORE available from our Belgravia and Mayfair shops

Worldwide delivery

£25 to Europe, £50 to the rest of the world (£25 on orders weighing less than 1kg)

Please allow 5-10 working days for your order.
VAT will be refunded on orders delivered to countries outside the EU.

Furniture

Tray tables and lamps - the above charges apply.
For all other furniture items, delivery will be confirmed after you have placed the online order.

All parcels are despatched with Parcelforce. For your security, Parcelforce will require a signature upon delivery. Please kindly ensure that there will be someone to sign for the parcel at the delivery address. In the event that no one is available to sign, Parcelforce will leave a card for you to arrange a collection from your local post office. Parcelforce delivery Monday to Friday, 7am - 5.30pm.

Delivery to APO/BFPO and PO BOX addresses are not currently available.

We are unable to accept responsibility for customs and handling charges levied by authorities in the country of destination.

When your order is dispatched you will receive a confirmation email, including an Order tracking reference to use on the Parcelforce website.

Special delivery requests - please email orders@davidlinley.com. A signature is required on all deliveries, so we are unable to leave packages in a secure place.

Faulty or Incorrect items - please inform as soon as possible by sending an email to orders@davidlinley.com, stating your order reference.

Returns & refunds

You may return goods for a full refund at any time up until seven working days after the day you receive the order.

You must inform us in writing by sending an email to orders@davidlinley.com, stating your order reference. You must return the goods to us in the same condition in which you received them and at your own cost and risk. Goods can also be returned to either our Belgravia or Mayfair stores.

Engraved or personalised items are non-refundable.

Refunds will be processed within 30 days, to the same card used to pay for your purchase. Unless goods are Faulty or Incorrect, you will be responsible for the cost of returning the goods to us.